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Advanced Messaging

Introduction

Advanced Messaging service provides features and capabilities that enhance your existing messaging experience, for example within the Samsung messaging applications, including the ability to participate in larger group chats and easily message with brand chatbots. Advanced Messaging service is covered by the Verizon Privacy Policy as well as the practices described here. If there is a conflict between the two policies, the practices described in this policy govern when you are using Advanced Messaging service.

Read Verizon's Privacy Policy

Information we collect and how it is used.

We collect information about your device and your use of Advanced Messaging capabilities. This includes your mobile telephone number, device identifiers, and your ip address. When you use the group chat feature, we collect the group name and identifier as well as group members’ mobile device numbers. 

We use this information to deliver, analyze, maintain and support Advanced Messaging features.

When you use the Chatbot feature, we collect information about your messaging with brand chatbots. We keep this information for a limited time so that we may handle spam complaints. Please note that when you use the chatbot feature, you are communicating directly with the company or entity that provides that specific branded chatbot functionality which is governed by their privacy policy and terms and conditions and not this privacy policy. 

Information sharing.

We provide measurement information to brand chatbot providers such as overall reporting about the number of users and frequency of use.

Choices and controls.

If Advanced Messaging is available as an option in the messaging service you use, you will be asked to opt-in before the Advanced Messaging features are available to you.

Last Update: March, 2022